All Guest Post

Guest Post Feb 2nd, 2024 at 10:03

Guest Post: Holy frap! Could the ‘Starbucksification’ of travel see profits brewing in 2024 and beyond?

Spencer Hanlon, head of global travel payments of Nium, explores why the Starbucks model could inspire more than just a caffeine-boost for the travel...

Guest Post Jan 31st, 2024

Guest Post: Top hospitality tech advancements transforming the industry in 2024

Patryk Luszcz, regional director of Profitroom, dissects the important factors at play this year

Guest Post Jan 30th, 2024 at 11:06

Guest Post: Rise of the machines or smoke and mirrors?

A lot has been said lately about the profound dangers to humanity of AI. But not understanding its limitations is also a problem, writes Fadi Fahes,...

Guest Post Jan 26th, 2024 at 11:32

Guest Post: How to avoid your airport CX being a carousel of calamities

Codie James, delivery director of Sullivan & Stanley, talks everything from airport rankings to staffing requirements

Guest Post Jan 24th, 2024 at 09:57

Guest Post: Navigating cart abandonment in hospitality

Patryk Luszcz, regional director of Profitroom, details how to find a way through to prevail

Guest Post Jan 22nd, 2024 at 11:31

Guest Post: A growing problem – fighting fraud in the airline industry

Tom Randklev, global head of product of CellPoint Digital, shares his views on the necessity of tackling this pressing issue head on

Guest Post Jan 17th, 2024 at 16:31

Guest Post: Retailing experiences is finally a reality for hotels

Can’t manage, can’t sell - how hoteliers can finally offer guests a complete menu of experiences and open up a whole new world of revenue, according...

Guest Post Jan 16th, 2024 at 15:25

Guest Post: Three common misconceptions about hotel technology

Peter Waters, executive vice president, hotel IT solutions of Amadeus, helps us bust the most-common myths told about hotel tech

Guest Post Jan 11th, 2024 at 10:51

Guest Post: Why you don't need an in-house development team to have a branded guest app for your hotel

Sjeel Koster, co-founder and CEO of HolidayHero, talks us through her thoughts

Guest Post Jan 10th, 2024 at 12:32

Guest Post: Happy customers are flying customers

Are brands giving people the experiences they want asks J F Grossen, global VP of customer experience of Publicis Sapient

Guest Post Jan 9th, 2024 at 09:27

Guest Post: Transforming air cargo through digital transformation

Anish Kapoor, sr EVP – travel, hospitality and logistics operations of Teleperformance India, throws light on how logistics companies and air cargo...

Guest Post Jan 8th, 2024 at 09:54

Guest Post: Reflecting on 2023 - A year to step back and consolidate

Hoteliers evolved their tech stack, but it’s a far cry from the tech industry’s expectations, says Ryan Haynes of Haynes MarComs and Travel Market...

Guest Post Jan 4th, 2024 at 10:05

Guest Post: Unlocking ancillary revenue stream success

In an era where customer experience reigns supreme, travel companies are diversifying revenue streams to enhance the customer journey. Ancillary...

Guest Post Dec 22nd, 2023 at 11:08

Guest Post: Upgrading customer experience in the travel industry

Tomasz Pawliszyn, CEO of AirHelp, talks us through knowing your customer in order to meet demand

Guest Post Dec 21st, 2023 at 10:11

Guest Post: Onsite EV Charging - the secret to powering up the hotel guest experience

Mark Winn, head of EV strategy of SMS plc, says 'its time for hotels to help their guests plug in and power up'